Just spotted a very useful Guide to Using a Consultant from ICAEW - tweeted by theLBSS - straightforward and balanced. It reminded me of asaying I've heard a few times, which is that the second consultant a business uses is always better than the first! Essentially, this is because businesses often don't really know what they want the first time round - and this often results in a fairly unsatisfactory experience for both the business and the advisor/consultant.
Second time around the business is usually much more focused, chooses an advisor who will be able to meet their objectives and everyone is happy! It would be nice if we could skip the first unhappy experience though - do you have any other thoughts on how to do this?
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