Monday 19 July 2010

RDA and Business Links – What Next?


The news that the Government will be scrapping Regional Development Agencies and the small business advice services provided through Business Link has caused a fair amount of consternation and uncertainty among business advisors and independent consultants. Not surprisingly we at Skillfair have been watching with interest and have put in our two-pennyworth on the subject. Our general stance is that small businesses should be able to choose how they access advice and that the best people to provide that advice are the independent advisor and consultant community (see our letter to Mark Prisk) rather than large organisations, whether private or public sector.

I’ve talked with a number of consultants from different parts of the UK recently and also attended a talk by an RDA representative last week. The impression I've received is that this confusion is likely to last for some time yet. The RDAs and BIS (department for Business, Innovation and Skills) are currently working on the detailed process for winding down the RDAs, something that is likely to take until early in 2012 to be fully complete. This may seem a long time but each RDA has at least 300 people to deal with and in some areas of the country they also have significant contracts with deliver companies that will need to be unwound.

So what will the result be when the process is complete? It’s hard to be clear on details but the information we have is that business start-ups will be serviced as much as possible via the web and that BIS favours using their own websites to ‘signpost’ start-ups to web resources provided by the private sector rather than delivering advice direct. Support aimed at growth businesses and other specialist support will be provided through Local Enterprise Partnerships – which it seems are likely to consist of consortia of local government organisations, the exact composition of these will vary from area to area. It seems like that these LEP’s will need to source any face to face business advice from the market so there may well be opportunities for individual advisors and groups of advisors to bid for this work – and obviously we’ll make sure that Skillfair tracks these tenders as they emerge.

What is Skillfair doing?

One of the main complaints we get from members is that we don’t get enough opportunities from the private sector, and although the level of private projects has dramatically increased since we launched the new website we feel we could do even better – particularly when it comes to attracting smaller businesses. Given the confusion in the small business advice market we think that more SMEs will be turning to the web and sites like Skillfair – so to make sure that our members get the benefit we’ll be making a number of significant additions to our service over the next few months.

SME Marketplace

The first change is that we’ll be adding an SME market to our existing Business, IT and Technology markets. This will have a much reduced set of skills focused on the core SME requirements and will be open to Accountants, Solicitors and other general business advisors. The new market will be accompanied by a revamped search facility that will allow clients to search without worrying about which market they’re in – and will also guide them to skills they’re looking for by ‘auto-filling’ the search for them rather like the search facilities on Amazon and eBay.

Existing members will be able to add a free profile to the SME market for the first year – after which they can decide whether to keep more than one profile.

Advertising

You’ll have noticed that adverts have been appearing on your daily alerts for a while – we plan to continue this and also to add a new ‘Advert Alert’ which will go out on Wednesday evenings. This alert – which will be entirely optional – will allow businesses providing services to small home based businesses like consultants to advertise their services to our consultant database and will provide another reason for small business owners to visit the site.

Small Business Site Launch

We are currently designing a new branding or 'skin' for the Skillfair website aimed solely at appealing to small business owners. This will be very simple, direct and to the point and it’s objective will be to link small businesses up as quickly and effectively as possible with advisors and consultants who can help them. The new website will exist alongside the existing Skillfair site – but using the same functionality and database so that as long as you have a profile on Skillfair, SMEs will be able to find and communicate with you – there won’t be any extra charge for appearing on the new site.

We’ll be inviting you to contribute articles and advice for small businesses to this site rather than trying to provide these ourselves, all of which will be linked back to your own profile and websites so that you benefit from the effort and exposure. We will, of course, be making sure that Skillfair and the new site feature on any government sponsored website that emerges from the coming changes and we’d appreciate your support in that and in publicising both the SME market on Skillfair and the new site when it’s ready.

4 comments:

Anonymous said...

Great post: very informative and with some exciting news about future developments within Skillfair, as a portal for consultants and SMEs.

To the first: there will undoubtedly be confusion until things are sorted out. Cynically, one wonders whether the same people will dress up differently and provide similar services using their 'contacts' with those left. One also wonders whether the likes of Serco (BL managers) will see the next two years of planning their wind-down as a means of buying time and structuring the new entities to their advantage.

Success in replacing the RDAs will be a combination of coordinating activites such as those proposed by Skillfair, with increasing local contacts and forming alliances (last year's conference theme?) to demonstrate capability to SMEs.

And so to the second point. I believe that organisations such as Skillfair could and should have a influential part to play, and I am very taken with some of the indications for change. I look forward with real interest to some of the suggestions taking shape, and will be keen to help if I can.

Whilst the RDAs will be around for a while, and jumping to conclusions too early will be presumptious, I sense that things will start to happen fairly quickly once people understand that the RDAs ands BLs are going, and longer-term advice and support will not be forthcoming. So, some deep thinking is needed, and then fast action!

Stream of consciousness stuff because it's late. Hope it makes some sense, and encourages the Skillfair team to draft, design and implement with reasonable input and speed.

I look forward to seeing what develops.

John

Gill Hunt said...

Thanks for your comments John - if you can suggest any avenues we can use to get our voice (and those of the independent business advisor sector) heard please let me know.

Incidentally, we're starting to hear about events being held to discuss Local Enterprise Partnerships - uf anyone manages to attend one of these it would be great if they could pass on any information they get.

Steve Kirk said...

The idea of an SME market is a good one. I've always it found frustratingly time consuming and unproductive to market to that market as an individual so by joining forces under the Skillfair banner, it suddenly becomes worthwhile again.

Apart from our services, will it be possible to market our collective skills and knowledge in the form of the books, papers and audio products many of us have produced in the past? These could be of value as a cheap and low cost source of help for the SME audience and again, this market seems like a great place to offer them?

Steve

Gill Hunt said...

Absolutely Steve - we'll be aiming to register new small businesses under new T&Cs and start sending them newsletters + including them in our advert alerts. Will take a while to build up the numbers but it should provide a very useful channel for you.

You'll be able to publish articles/white papers etc but also promote books and saleable services directly.